Last updated: 13 November 2026
Terms & Booking Policy
Please read these terms before booking a treatment at Massage Rawalpindi, Bahria Town Phase 7, Rawalpindi.
Professional conduct policy
Massage Rawalpindi provides strictly therapeutic, professional massage, wellness and beauty treatments. Our therapists are trained professionals and are treated with respect at all times.
- Any inappropriate request, comment or behaviour will end the session immediately, with no refund
- Guests remain appropriately draped during all oil treatments
- We reserve the right to refuse service to anyone who does not respect this policy
Bookings
Bookings are confirmed when we reply on WhatsApp or by phone. Please arrive 10 minutes before your appointment.
No advance payment is required for standard bookings.
Cancellations & rescheduling
Please give at least 2 hours' notice to cancel or reschedule. Repeated no-shows may require advance payment for future bookings.
Late arrival
If you arrive late, your treatment may be shortened so the next guest isn't delayed. The full price applies.
Health & safety
Please tell us about medical conditions, injuries, pregnancy, allergies or medication before your treatment. Our treatments are for relaxation and wellbeing and are not a substitute for medical care. We may decline or adapt a treatment if it isn't safe for you.
Payment
Payment is made at reception after your treatment. Please ask about accepted methods.
Prices are listed on our pricing page and may change. The price confirmed at booking is honoured.
Gift cards
Gift cards are valid for the period stated on the card, are non-refundable, and can be transferred.
Age policy
Guests must be 18 or older. Guests aged 16–17 may be treated with a parent or guardian present and consent.
Personal belongings
Please keep valuables with you. We cannot accept responsibility for lost items.
Check today's availability
Message us on WhatsApp. We reply fast and confirm your slot in minutes.
FAQ
Questions, answered
What is your cancellation policy?
Please cancel or reschedule at least 2 hours in advance.
What happens if I arrive late?
Your session may be shortened to respect the next guest's booking, at the full price.
What is your professional-conduct policy?
We provide strictly therapeutic services. Any inappropriate request or behaviour ends the session immediately, without refund.
Do I need to share health information?
Please tell us about conditions, injuries, pregnancy or allergies so we can treat you safely.
What is the minimum age?
Guests must be 18+. Guests aged 16–17 require a parent or guardian present.
Can I bring children?
For a calm environment, please don't bring young children to the treatment area.
Are prices subject to change?
Prices may change, but the price confirmed at booking is honoured.
What if I'm unhappy with my treatment?
Tell us during or straight after your session, and we'll do our best to make it right.
Are valuables my responsibility?
Please keep valuables with you or leave them at home.
Do you treat guests who are unwell?
Please reschedule if you have a fever or contagious illness.
Your calm is one message away.
Tell us the treatment and time that suits you. We usually reply within minutes and will hold your private room.